Box Office & Ticket Policy



*All tickets subject to availability. Gift Certificates can be applied as payment for any eligible performance. Excludes concessions, merchandise, and tickets to any private, rental or third party events. The Gift Certificate is non-transferable, has no cash value, and cannot be replaced if lost or stolen. All Gift Certificates expire 5 years from the date they are issued.

Contact the Box Office: 970.845.TIXS(8497)  /  888.920.2787  /  970.748.1396 (fax) /

Box Office Hours of Operation: Monday – Friday 11am to 5pm or until the event start time on any performance evening and two hours prior to a scheduled performance on Saturday or Sunday. The VPAC box office is located in the theater, directly below the ice rink on Beaver Creek Plaza.


Please note that seats on the left-hand side of the theater are odd numbers (i.e. seats 1 and 3 are adjacent to one another) and seats on the right-hand side of the theater are even numbers (i.e. seats 2 and 4 are adjacent to one another). 



Ticket Policy:  ALL TICKET SALES ARE FINAL. NO REFUNDS. NO EXCHANGES. Attendees are subject to all VPAC Venue Policies/Terms & Conditions of Admission/COVID Waivers. Violation of VPAC Policies/Terms & Conditions of Admission can result in removal from the premises and revocation of any ticket or invitation without refund.


Tickets & programming subject to change. Additional fees may apply to any purchase.

Lost Tickets: If you are unable to locate your tickets, please contact the box office to reprint them. Please note a reprint voids all previous tickets. Reprint fees may apply.

Third Party Tickets:,,, and are the only official online ticketing providers for all performances at the Vilar Performing Arts Center. Tickets purchased from other sources may be more expensive, invalid and/or ineligible for box office assistance. The VPAC and the Vail Valley Foundation are not responsible for tickets purchased from other sources.

ADA Accessible Tickets: The VPAC is fully ADA accessible. ADA Accessible seats are available in each section (Orchestra, Parterre & Balcony). Please contact the box office for additional information or to make a special request.

Child & Student Tickets: Some performances offer a child rate for children age 12 & under. Children under 2 years of age do not need a ticket. They are required to sit on the lap of the adult and to not interfere with someone else’s seat. Student rate tickets are available to some performances for anyone age 18 & under with a valid student ID.

VPAC Bag and Prohibited Items Policy: All bags and persons entering the venue are subject to search. VPAC management reserves the right to refuse entrance to any item deemed a potential safety or security risk or with the potential to be a distraction to the event being held.

COVID Policies: Please note that as public health policies change over time, capacity limits may change and public health restrictions may be adjusted or lifted altogether. Health and safety protocols will continue to be updated at:

  • Bags and backpacks and other oversize items (only a 5″ x 8″ clutch purse will be permitted inside the venue)
  • Marijuana, Illegal Drugs
  • Audio or Video Recording Devices, GoPros, Professional Cameras or Cameras with Removable Lenses (no professional photography without authorization), Selfie sticks.
  • Weapons of any kind or items construed as weapons
  • Open flame
  • Laser pointers
  • Pets (service animals exempt)
  • Noise-making devices or bullhorns
  • Signs/flags/banners
  • Fireworks
  • Drones
  • Any additional items security determines could potentially distract from the audience’s safety and enjoyment


The VPAC will institute a Bag Check Policy upon entrance to the theater on an as-needed basis. The VPAC strives to be prepared for any situation and we are constantly assessing our procedures when it comes to the safety and comfort of our patrons. When attending an event at the VPAC, please arrive early and travel light. In the event of a Bag Check, please seek the guidance of our security personnel as you enter the venue.

NO BAGS will be permitted in the building with the exception of a small clutch purse no larger than 5” x 8”.


The VPAC’s main front doors will open 1 hour prior to showtime. Theater doors will open 30 minutes prior to showtime. We recommend arriving at least 30 minutes before any performance start time. In order to minimize disturbances to other audience members, latecomers will be seated at the discretion of VPAC management.

Back to Top